Connaître les termes, le vocabulaire et les concepts essentiels de la fonction achats en langue anglaise. Rédiger, lire et comprendre les documents écrits échangés dans les achats internationaux. Optimiser ses négociations et sa communication orale avec les fournisseurs étrangers.
Méthode pédagogique :
- Résolument pratique, cette formation s’appuie sur des jeux de rôle et des exercices pratiques. Chaque participant se perfectionne alors dans sa pratique écrite et orale de l'anglais des achats et s'entraîne à la négociation en anglais. Un lexique des termes anglais des achats remis à chaque participant en début de formation renforce l’opérationnalité de la formation.
Programme :
Understanding the international purchasing frame and process
- Introducing the purchasing function in the organisation
- Learning the scope and objectives of international purchasing
- Introducing different types of purchasing policy and organisation
- Learning the key vocabulary and concepts to know in purchasing
- Reviewing the purchasing process: vocabulary, terms and concepts
- Introducing the supply chain management processes in English
- Understanding the international legal terms and specific clauses
Mastering your written communication: purchasing tools and documents
- Using purchasing tools and documents in English
- Practising international e-sourcing and e-buying techniques
- Writing questionnaires in English
- Designing functional and technical specification manuals
- Elaborating your invitation to tender
- Writing an international purchase order form
- Drafting performance charts in English
- Improving your written communication skills: structures, abbreviations
- Writing effectively in English: structures, abbreviations
- Understanding ISO quality norms and requirements
- Reading international logistics and transport documents
- Learning major international payment tools
Workshop: writing and sending purchase order forms to international suppliers
Improving your international negotiation and oral communication skills
- Managing your international negotiation effectively
- Understanding the intercultural context
- Opening the negotiation meeting: what to say? How to say it? When to say it?
- Conducting a negotiation in English: listening, convincing, answering
- Finalising the negotiation and closing the meeting
- Conducting an effective telephone conversation
- Learning the main expressions to use
- Practising telephone conversation with your supplier
Role play: conducting different types of negotiations with suppliers in English
Animateur :
- Isabelle SDRIGOTTI
- Consultante en gestion des achats internationaux
- Trilingue anglais-chinois